CreateCredFile utility

This topic describes the credential file, and the CreateCredFile utility that you use to create the credential file.


Components and applications that require automated access to Privilege Cloud use a credential file that contains the user’s username and encrypted logon information.

The credential file contains sensitive logon information, so it’s important to restrict access and usage as much as possible to reduce potential hijacking of the file.


Make sure that you are familiar with the user’s authentication details, because you must provide the correct logon credentials to generate the encrypted credential file.

Supported authentication types


For password authentication, the credential file contains a user with CyberArk authentication that authenticates to Privilege Cloud using a username and a password. You can also use the following external authentication types along with password authentication.

Asymmetric keys

You can create a credential file that contains a key-pair combination and the CyberArk user for authenticating to Privilege Cloud.

Additional protection mechanisms

HSM device

The credential file secret can be encrypted by a HSM device. This can be used for password authentication.

Any PKCS#11 library is supported as long as it meets all of the following criteria:

  • The token must be a hardware token.

  • The token is accessible through the PKCS#11 interface.

  • Access to the token is only possible after supplying a PIN.

  • The token supports RSA 2048-bit key length.

  • The token must be able to perform encryption and key generation on hardware.

  • A 32-bit .dll must be used (64-bit is not supported).


The credential file secret can be encrypted by the Windows DPAPI mechanism, which can be used for both password and key-pair (asymmetric keys) credential files. The DPAPI mechanism can be used with machine and user level protections either separately or together.

Credential file security

The credential file is protected using the following mechanisms:

  • The encrypted password is changed daily, by default.

  • The encrypted secret is encrypted using an AES 256-bit key that contains the following materials:

    • Random salt that is stored in the credential file (512-bit). This randomness assures that each credential file is encrypted with a unique key.

    • Environmental key materials:

      Material type



      Unique materials that identify the application in the logon process.


      Unique materials that identify the machine in the logon process.


      Unique materials that identify the component in the logon process.

    • The key is generated by a secure hash (SHA2-512) comprised of the above key materials.

  • You can protect your credential file even more by using the appropriate operating system permissions.

Create a credential file

Use the CreateCredFile utility to create a credential file from a command line prompt. The CreateCredFile utility is located in the component/application installation folder.

You can run the CreateCredFile utility from the same machine where it will be used, or you can copy the credential file to the component or application host machine after it is created.


In order to comply with the strongest security guidelines, create the credential file on the same machine where it will be used - not on a remote server.

You must use a valid password for the user when you create the credential file. Before creating the credential file, verify the following:

  • The user must use the CyberArk authentication method.

  • You have the correct username for the user.

  • The user is not currently being used by an active component/application.

  • The user is not suspended on Privilege Cloud.

  • You have reset the password to a known password.

To create a credential file:

  • Open the command prompt as an Admin user, and run the CreateCredFile utility with the relevant flags set.

    The CreateCredFile utility uses the following syntax:


    CreateCredFile <FileName> <command> [command parameters]

    For more information about command usage, see CreateCredFile utility examples.

    The credential file is created and saved in the current folder or the folder that you specified in the command. The following message appears:

    Command ended successfully


If you perform any hardware changes on the machine such as adding or replacing a network card, graphic card, disk, or OS license, you must re-create the credential file.

CreateCredFile utility examples

The examples used in these instructions run the utility from the CreateCredFile subfolder, and create a credential file called user.cred.

Specify applications

You can specify the CyberArk applications or utilities in a credential file.

CreateCredFile parameters

Troubleshoot the CreateCredFile utility and file

Troubleshoot the CreateCredFile utility

CASCF001E Failed to write credential file [cred file name]. Reason: Security Error: Authentication flags are not sufficient. For more information, see the CyberArk docs.

The current number of authentication flags are not enough for securing the credential file. You must specify additional authentication flags.

CASCF001E Failed to write credential file [<filepath>]. Reason: CASPR001E Error parsing parameters file (Location:CCAGParmsStreamFile.cpp:178), Reason: Parms file [<filepath>] open for write failed.

Verify that the path for the credential file exists.

CLP001S: The option </some option> is unknown

One of the options specified in the command does not exist. Use the CreateCredFile.exe /? command to list the available options.

CASCF005E Cannot encrypt password. Rc = -1, Reason:

Verify that you are using valid authentication flags for this command, and that the specified paths exist.

CASCF005E Cannot encrypt password. Rc = 1100, Reason: CASGN003E PKCS11 error 110

This error indicates that the command failed due to an issue with HSM. Verify the following:

  • The HSM client was configured correctly

  • All HSM parameters were specified

  • The path to PKCS dll and PIN are correct

CASCF011W Executable specified [<path>] not found.

This is a warning. The credential file was created, however, the executable that was specified does not exist. An attempt to log on using this credential file will fail.

CASGE007E Cryptography error: Failed to decrypt buffer (code -1, reason: Failed to unseal data, diagnostics: 16)

CASGS054E Failed to serialize Secret File, Code(<code>).

If no other errors appear, please contact CyberArk support.

CASTM071E Credential file version is not supported or missing version number in file [<version number>]

Verify that the secret file is valid, and that it has the SecretfileVersion and SecretFileType fields.

Troubleshoot the credential file

CASTM071E Credential file version is not supported or missing version number in file [<file>]

There are missing mandatory fields in the file. Recreate the file manually. See the relevant documentation for the specific client or component for more information.

CASTM073E Failed to convert the credential file. The secret file not the most updated format, and the conversion to the most updated format version has failed.

To find out more information about this error, in the application log, check the messages that appear before this error.

CASTM074E Cannot rename old credential file before converting to new format.

The secret file not the most updated format.

Before conversion to the most updated format version has failed - the file is renamed with .old suffix. this rename has failed.

Check the file system authorization in the folder of the secret file.

CASTM075I Converting the credential file to version 3.

This informational message indicates that the secret file is not in the latest format, and will be converted to the version 3 format.

No action item is needed.

CASTM076I Successfully converted the credential file.

This informational message indicates that the secret file was not in the latest format, and has been successfully converted.

No action item is needed.

CASGS055E The contents of the secret file has been updated. Please create a new secret file (code %d).

This message appears when a user is using a credentials file that contains updated WMI material, and the secrets file contains old WMI material.

Failed to log on with the credential file

If the user cannot log on to the Primary Privilege Cloud, the credential file may not be synchronized with Privilege Cloud.

Contact CyberArk Support and request that they synchronize the new credential file with the Privilege Cloud Vault.