Invite users

This topic describes how to send email invites to users. You can send invites to individual users, or to members of a group or role.

The email invite contains a link to CyberArk Identity log in page in their default browser.

Before you begin

CyberArk recommends completing the following steps before inviting users. This ensures users can securely authenticate to CyberArk Identity and are authorized to access services and features based on the principle of least privilege.

  1. Configure authentication.

  2. Configure authorization.

Invite users to access CyberArk Identity

To invite users

  1. Go to Core Services > Users, then click Invite Users.

  2. Search for the user, group, or role that you want to invite, then select the object and click Invite.

    You can filter your search by Directory source and User status.

    CyberArk sends an email to the selected users with a link to sign in to the service.

    Some tenants created in September 2023 or later send an invite email with a link to an CyberArk Identity Security Platform Shared Services (ISPSS) tenant. This ISPSS tenant URL uses the format <tenantID>.cyberark.cloud. Users can then click Go to Identity Administration or select the Identity User Portal from the service picker to access CyberArk Identity. CyberArk Identity opens in a new tab with a tenant URL that uses the format <tenantID>.id.cyberark.cloud.

    See Get started with ISPSS for more information about ISPSS.

    Contact your CyberArk account representative if you want to add additional services to your ISPSS tenant.

    If you encounter a problem with email notifications, contact CyberArk Support.