Order directory service lookup

This topic describes how to set the directory service lookup order so users in your preferred directory service are found first.

If you have the same username in multiple directory services, you can set the lookup order so your preferred directory service is searched first. For example, you might want LDAP to be searched before AD. Directory services are listed in the order of lookup. You can change the list order to your preferred lookup order.

CyberArk Cloud Directory is always listed first, and Federated Directory is always listed last. You can only change the order of AD, LDAP, and Google.

To change the directory lookup order:

  1. Click Change Lookup Order.

  2. Drag and drop the listed directory services until they are in the preferred order.

    Directories listed on top are searched first

  3. Click Save Lookup Order.