Password Vault Web Access
CyberArk may choose not to provide maintenance and support services for the Password Vault Web Access (PVWA) with relation to any of the platforms and systems listed below which have reached their formal End-of-Life date, as published by their respective vendors from time to time. For more details, contact your CyberArk support representative. |
Minimum system requirements
The Password Vault Web Access (PVWA) is a CyberArk component that enables you to access and configure the Privileged Access Manager solution over the web. The PVWA does not require a dedicated machine. However, it must be installed on a machine that is accessible to the network.
Platform: |
Intel Pentium IV (or compatible) or later |
Disk space: |
2x 80GB free disk space for installation and log files |
Minimum memory: |
2 GB |
Communication: |
TCP/IP connection to the CyberArk Password Vault Server |
Windows Server
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Password Vault Web Access can be installed on virtual hosts such as VMWare, Hyper-V and KVM. |
Software requirements
Supported browsers
The PVWA interface is supported on the following browsers:
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Chrome (any version released in the last six months on Windows and Linux/UNIX)
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Internet Explorer 11.0 on Windows
Prerequisites:
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In Internet Options à Security Settings à Downloads and select the following:
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File download à Enable
- Font download à Enable
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Microsoft Edge (any version released in the last six months)
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Firefox (any version released in the last six months on Windows and Linux/UNIX)
Not supported for the Monitoring module.
The PVWA interface for version 9 is supported on the following browsers:
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Internet Explorer 8.0, 9.0, 10.0 and 11.0 on Windows
- For IE 9.0, the PVWA requires IE 8 compatibility mode.
- For IE 10.0, install hotfix KB2836943 on the PVWA server.
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Chrome (any version released in the last six months on Windows and Linux/UNIX)
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Microsoft Edge (any version released in the last six months)
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Firefox (any version released in the last six months on Windows and Linux/UNIX)
Supported connections
■ | PSM connections to remote machines are supported with IPv4 and IPv6 addresses. |
Supported Ticketing Systems
The following ticketing systems are supported out-of-the-box:
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ServiceNow - For details about supported versions, see ServiceNow Ticketing System.
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BMC Remedy v9.1
For details about configuring other ticketing systems, see Integrate with Enterprise Ticketing Systems.
Supported target machines for Accounts Feed discovery
For details about supported Windows and Unix accounts on target machines, see Supported target machines.
Requirements for end-user machines
Required Component |
Version |
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RDP ActiveX Client |
5.2 or later for environments set up to use an ActiveX connection method for PSM connection) |
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CyberArk PSM codec |
For viewing high compression session recordings with an external player (e.g. Windows Media Player). The PSMCodec.exe is included in the PSM installation package and is required to enable users to view PSM recordings with a regular media player (not PSM Direct Playback). |
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JRE (Java Runtime Environment) |
JRE 1.4, or later (for SSH transparent connections) |
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Adobe Flash player |
10.0 browser add-on, or later (for PSM Direct Playback with IE browser)
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Supported mobile devices
The following mobile devices support the Mobile PVWA on the Privileged Access Manager solution in the Classic interface:
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iPhone smartphones
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Blackberry smartphones
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Android smartphones
Supported languages
PVWA supports the following languages:
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The text for new functionality that has not yet been translated is shown in English. |