Change your password

Changing your user account password impacts User Portal login and the password used to enroll devices, as well as any enrolled Windows or Mac machines that you access with that user account.

If you are a Windows user logging in with an Active Directory account, you might need to change other passwords as well. For example, if you log in to Outlook with the same account, you’ll need to change that login password to match. Confirm with your IT staff regarding other passwords you may need to change after you change your Active Directory User account password in the user portal.

When Mac users on enrolled machines change their password, the Mac Cloud Agent updates the password in the directory source, keychain, and FileVault.

Your IT administrator controls whether or not you can change your password, or if you can reset forgotten passwords.