Welcome to CyberArk Identity

This topic provides an overview of CyberArk Identity, service hosting locations, and service status.

System overview

CyberArk Identity is composed of the following services, web portals for administrators and users, and mobile applications users can install on their iOS and Android devices.

CyberArk Identity component locations

The services that are a part of your CyberArk Identity tenant are hosted in different regions based on pods. To find your pod, click your username, then click About. Note the pod in the About window, and reference the following table for its location.

Refer to https://aws.amazon.com/about-aws/global-infrastructure/regions_az/ for more detail about AWS infrastructure.

Pod

Region

Disaster recovery region
 

US East

1001

Virginia

Ohio

1002

Virginia

Ohio

1003

Virginia

Ohio

1004

Virginia

Ohio

1005

Virginia

Ohio

1006

Virginia

Ohio

1007

Virginia

Ohio

1008

Virginia

Ohio

1009

Virginia

Ohio

3001

Virginia

Ohio

3002

Virginia

Ohio

US West

1110

Oregon

California

1101

Oregon

California

1102

Oregon

California

1103

Oregon

California

EMEA

1201

Frankfurt

London

1202

London

Frankfurt

APAC

1301

Singapore

Mumbai

1302

Australia

Singapore

1303

Tokyo

South Korea

Canada

1401

Canada

Ohio

CyberArk Identity status

Refer to the CyberArk Identity trust page for more information about pod status, incidents, and hotfixes.