Deploy Secure Tunnel

This topic describes how to set up and configure Secure Tunnel in order to securely connect to your SIEM servers and your remote access PSM servers.

For details, see Connect to SIEM and Configure the PSMs through the Secure Tunnel wizard.

To install and configure the Secure Tunnel:

1. From the Privilege Cloud software package that you downloaded in Deploy the Privilege Cloud Connector, copy the Secure Tunnel zip file and unzip the package.
2. On the Select Installation Folder page, enter the location of the installation folder, and click Next.

3. On the Ready to Install page, click Install.

   When the installation is complete, click Finish, and the configuration tool is launched.

   If you do not want to configure the Secure Tunnel at this time, you can close the wizard and launch the configuration tool later. When you close the installation wizard, a shortcut to the configuration tool is created on the desktop. You can open the configuration tool either from the desktop shortcut or from the installation folder at any time.

4. On the Authenticate to Privilege Cloud page, enter the following details and click Next.

   Subdomain or Customer ID	The subdomain is your system identifier in the system address, as displayed in the Privilege Cloud Portal FQDN: https://<subdomain>.cyberark.cloud. Enter only the <subdomain> identifier, not the whole URL. Alternatively, use the Customer ID provided to you in the Welcome to CyberArk Identity Security Platform Shared Services email.
   User name & Password	Enter the installeruser name (installeruser@<suffix>) and password that you set before you started the installation process (see Before you begin).

   

5. Optionally, configure Secure Tunnel to connect through a proxy server. If you do not want Secure Tunnel to work on proxy, skip this step.

   Configure Secure Tunnel to connect through a proxy server

   1. As Administrator, access C;/Program Files/CyberArk/PrivilegeCloudSecureTunnel/config and open application.properties in Notepad.

   2. Edit the following properties:

      • proxyservice.explicitProxyAddress - remove the comment (#) and add the IP/FQDN of the proxy server

      • proxyservice.explicitProxyAddress - remove the comment (#) and add the port number that supports communications with the proxy server

      • proxyservice.explicitProxyDnsResolving - To resolve DNS under the proxy, remove the comment (#) and set the value to true.

      For example:

      

   3. Save the application.properties file.

   4. Return to the Secure Tunnel installer wizard and complete the wizard installation.

   5. Restart the CyberArkPrivilegeCloudSecureTunnel service as described in the last step.

6. On the Configure on-premise components page, add the components that you want to connect through the Secure Tunnel, and click Configure Components.

   Enter the following information:

   Field	Description
   Component Type	Select one of the following components: SIEM: Up to five Syslog servers can be connected to Privilege Cloud at one time. PSM-RDP: No limit to how many servers can be connected to Privilege Cloud at one time.
   Host Address	The hostname or IP address of component server. PSM for remote access uses TLS communication and must include a hostname. The following domains cannot be used as host names for Secure Tunnel configuration: *.aws.com *.amazonaws.com *.amazon.com *.cyberark.com *.cyberark.cloud
   Destination Port	The port used for connecting the Secure Tunnel server to the component server. Click Advanced to display this column. Typically, the ports used for these components are: SIEM - 1468 If you are using different ports, edit this field for the relevant component.
   Remote Port	The port used by the CyberArk to interface with your Secure Tunnel. Click Advanced to display this column. The Remote Port is provided to you by CyberArk support. Each interface has a default port. For multiple instances the ports are numbered sequentially. Typically, the ports used for these components are: SIEM - 1468 (first SIEM instance), 1469, etc.
   Access through Secure Tunnels	You can configure which Secure Tunnels your servers will access through, even if these Secure Tunnels are running on a different machine.

   

7. Optionally, only if you are configuring the Secure Tunnel to connect through a proxy server, restart Secure Tunnel:

   In Windows Task Manager > Services, restart CyberArkPrivilegeCloudSecureTunnel.

The following table includes the number of component connections, per component type, that the Secure Tunnel supports.