Launch web apps

This topic describes how to launch web apps from the User Portal or the Browser Extension. It also describes how to configure migrated generic apps to auto-fill credentials at launch.

If CyberArk Identity is configured to store application credentials in CyberArk PAM - Self-Hosted, then application credentials are stored and fetched from the PAM - Self-Hosted Vault.

Launch apps from the User Portal

From the User Portal, click on an app icon to launch the app in your default browser.

If it's the first time you are launching the app, you may need to enter your app user name and password. These credentials may differ from the credentials you use to sign in to the User Portal. CyberArk Identity stores your app credentials and automatically authenticates you the next time you launch the app.

If the app is a shared app, multi-factor authentication may be required to launch the app.

Launch apps from the Browser Extension

You can launch apps from your Browser Extension, without opening the User Portal.

  1. Click the Browser Extension button in your browser.

  2. Find the app that you want to launch.

    You can use the drop-down menu to filter apps, or the search bar to search for a specific app by name.

  3. Click the app name in the list.

Configure a generic app to auto-fill credentials at launch

The following procedure is applicable to PAM - Self-Hosted business users that have migrated their business application accounts to the Identity User Portal, but the apps were migrated as generic username and password apps.

In this scenario, you can launch an app, but CyberArk Identity will not autofill the credentials. To configure the app to autofill credentials at launch, use the Land & Catch function of the Browser Extension, as described below.

The following procedures require Land & Catch to be enabled in the Browser Extension.

  1. In the User Portal, locate the generic app and click the Application Settings icon.

  2. Copy the user name and password from the User Identity fields.

  3. Launch the app website and manually paste the copied credentials into the user name and password fields.

  4. Use the Land & Catch feature to add the app to the User Portal. For more details, see Add an app to your User Portal with Land & Catch.

    You can now see two application icons for the same application in the User Portal.

  5. As the generic app is no longer needed, you can delete it. Go to Application Settings > Delete this app? and click Yes.