Configure email delivery

This topic provides the IP addresses, domains, and hosts to configure email delivery.

CyberArk Identity sends user notification emails such as invites and OTP for MFA challenges through email. It is recommended to allow the following IP address, domains and hosts below in your gateway for emails to be received. If you are using Microsoft 365, see Create sender lists in EOP for more information.

IP addresses, domains and hosts that you can use.
Field Options

IP Address

54.240.121.28

54.240.121.30

54.240.121.29

54.240.8.62

Domain

em5200.idaptive.app

em8015.idaptive.com

a8-62.smtp-out.amazonses.com

Host

idaptivedevops.id.cyberark.cloud

idaptivedevops.my.idaptive.app

idaptivedevops.cyberark.com

In addition, you can use the CyberArk Identity Connector to connect to your SMTP server. This allows you to connect to the SMTP server from a known IP address if you want to limit connections based on IP address. Refer to Install the CyberArk Identity Connector for more information about the connector.