System requirements and supported browsers
This topic lists browsers and versions tested with CyberArk Identity portals (Identity Administration portal, User Portal, and User Behavior Analytics) and the Browser Extension.
All portals were designed for a browser window width of 1366 pixels or higher. If your browser window is less than 1366 pixels you will see horizontal scroll bars.
Browser support
CyberArk Identity supports the following browsers:
Browser |
Version |
---|---|
Microsoft Edge |
Latest version available at release |
Mozilla Firefox |
Latest version available at release |
Google Chrome |
Latest version available at release |
Apple Safari |
Latest version available at release |
For silent authentication to work correctly, some web browsers need additional configuration (see Configure browsers for silent authentication) or a browser extension (see Manage credentials with Workforce Password Management).
On devices, the CyberArk Identity mobile app opens the web applications in the native browser unless that application requires a browser extension to provide single sign-on. For these applications only, the CyberArk Identity mobile app opens the application in its built-in browser.
Supported protocols
CyberArk Identity employs the following industry standard authentication protocols:
Protocol | Version |
Specification |
---|---|---|
SAML |
1.1, 2.0 |
|
OAuth |
2.0 |
|
OIDC |
1.0 |
|
WS-Fed |
1.2 |
Browser Extension requirements and supported browsers
Computers must meet the following requirements to install the Browser Extension.
- Microsoft .NET Framework 4.6.2 or later
- Microsoft Installer 3.1 or later
In addition, browser support for the Browser Extension features is indicated in the following table:
|
Chrome |
Firefox |
Edge |
---|---|---|---|
Form filling | Yes | Yes |
Yes |
App capture | Not supported | Yes |
Not supported |
Land and Catch | Yes | Yes |
Yes |
App Launch | Yes | Yes |
Yes |
CyberArk Identity Browser Extension support
The Browser Extension for Internet Explorer and Safari is deprecated.
Computers must meet the following requirements to install the Browser Extension.
- Microsoft .NET Framework 4.6.2 or later
- Microsoft Installer 3.1 or later
In addition, browser support for the Browser Extension features is indicated in the following table:
|
Chrome |
Firefox |
Edge |
---|---|---|---|
Form filling | Yes | Yes |
Yes |
App capture | Not supported | Yes |
Not supported |
Land and Catch | Yes | Yes |
Yes |
App Launch | Yes | Yes |
Yes |
Device support
You can enroll the following devices in CyberArk Identity. See the following topics for more information about the purpose of device enrollment.
The purpose of the cloud agents is to enforce authentication profiles. The cloud agents are only active during authentication. Unlike anti-virus and endpoint detection and response agents, the CyberArk cloud agents are not listening to system events or otherwise consuming endpoint resources after the user logs in.
Operating System |
Versions supported |
---|---|
Windows |
10, 11, Server 2012 R2, Server 2016, Server 2019 and Server 2022 Desktop Experience is required for Windows servers.
|
macOS |
10.15 and later |
Operating System |
Versions supported |
---|---|
iOS |
14.x and later |
iPadOS |
14.x and later |
watchOS |
6.x and later |
Android |
11.x and later |
The CyberArk Identity mobile app is not available in the following countries.
-
Cuba
-
Iran
-
Lebanon
-
North Korea
-
Sudan
-
Syria
-
Iraq
-
Libya
-
Palestinian Authority territories
-
West Bank, including East Jerusalem
-
Gaza Strip
-
Language support
Foreign language support is provided for the following components, unless otherwise noted:
- User Portal text strings
- Identity Administration portal text strings
- Documentation - CyberArk Identity User Portal content and partial Identity Administration portal content -- English and Japanese only
Not all of the languages listed below are available for all of the Identity Administration portal text strings.
Administrators can select a default language for UI text and system messages. The default setting, (--), is equivalent to not setting a language. In this case, the user's browser language selection is used.
If users select a different language in their User Portal, then that language takes precedence. For example, if you set the language to French in the Identity Administration portal and a user sets the language to Vietnamese in the User Portal, then Vietnamese is used for that user. Users can select a language in User Portal > Account > Personal Profile > Language drop-down list.
To configure the language option in the Identity Administration portal:
-
Sign-in to the Identity Administration portal.
-
Go to Core Services> Policies , then select the relevant policy.
-
Click User Security Policies > User Account Settings.
-
Select the default language in the Default Language drop-down list, then click Save.
The default language matches the user's browser setting if you do not select a language here.
In this release, we support the following languages:
-
Arabic
-
German
-
English
-
Spanish
-
French
-
Italian
-
Japanese
-
Korean
-
Dutch
-
Polish
Polish support is currently available for the User Portal, CyberArk Identity mobile app (iOS and Android), the authentication widget, and email templates.
-
Portuguese - Brazil
-
Portuguese
-
Russian
-
Serbian
-
Swedish
-
Thai
-
Vietnamese
-
Chinese - Simplified
-
Chinese - Traditional