What is the Connector Management service?

This topic introduces you to the Connector Management service.

The solution

Connector Management is a SaaS-based service that is used by IT administrators for managing CyberArk components and communication tunnels.

Connector Management enables you to:

  • Deploy connectors on your organizational environment server to enable network connectivity for SaaS tasks and services

  • To use Connector Management on multiple platforms. It is platform-agnostic.

  • Deploy the CyberArk management agent on dedicated servers for monitoring installed components

  • Deploy components remotely

  • Deploy in any cloud environment or on-premises

  • Upgrade the Management Agent

  • View specific component information that is unique and relevant for its domain

Connector Management supports upgrade of certain service components only.

Connector management agent capabilities

Use the Connector Management agent to:

  • Discover existing components on the server

  • Verify component status and resource consumption (such as, CPU and memory)

  • Collect and aggregating logs from on premise components for troubleshooting purposes

  • View and analyze common resource metrics (such as CPU and memory)

    Connector management and monitoring abilities

    The Connector Management service enables you to perform the following connector management and monitoring actions:

    • Add a new connector

    • Check connector status

    • Collect logs (for troubleshooting)

    • Deploy components on existing connectors

    • Remove connectors

How it works

The following diagram presents a view of the Connector Management architecture.

Supported services

Connector Management supports the following CyberArk services:


Connector Management capacity

Privilege Cloud

Serves as installer tool for Privilege Cloud, for unified installation of CPM and PSM components, or for single PSM installation.

Secrets Hub

Serves as a tunnel for REST API between CyberArk's SaaS services and PAM - Self-Hosted.

Learn about Secrets Hub for PAM Self-hosted.