Manage vendors
This topic describes how administrators and vendors who have the relevant permissions, can view a list of the vendors they manage, and perform certain actions.
View vendor details
In the Remote Access menu, click Identities > Vendors.
The Vendors list displays an overview of each vendor, and enables you to see each vendor's status immediately. You can also search for vendors by
Field |
Description |
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Full name |
The vendor's full name. |
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Company |
The company that the vendor belongs to. |
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Allowed to invite |
Whether or not this vendor is allowed to invite other vendors. |
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Last login |
The date and time when this vendor last logged in to Remote Access. |
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Access end date |
The last date when this vendor can access CorePAS through Remote Access. |
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Groups |
The VendorLDAP groups that this vendor belongs to. For more information, see Manage groups. |
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Roles |
The CyberArk Identity Role that this vendor belongs to. To view the list of vendor Roles, go to Identities > Roles. |
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Status |
The vendor's current status, which is one of the following:
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Change time frame |
Change the vendor access time frame. |
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More actions |
Additional actions, that include:
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Click a vendor to display more details in the Vendor details page.
Field |
Description |
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Vendor details |
The vendor's name and contact details. |
Administration details |
Details about who invited this vendor, their current status, and when they last logged in. |
Allowed applications |
A list of applications that the vendor can access through Remote Access. |
Invited vendors |
The vendors who were invited to Remote Access. |
Confirm vendor sign-up
When a vendor you invited joins the Remote Access tenant and requires your confirmation to activate their account, you will receive a push notification on your CyberArk Mobile app to confirm.
Syncing Vendors and their assigned Roles with CyberArk Identity
Vendors that are authorized to access CyberArk Identity applications, are assigned to CyberArk Identity Roles. When vendors are invited and assigned a Role in Remote Access, the vendor user and their assigned Role is automatically synced in the CyberArk Identity admin portal.
If changes are made for Vendors and their assigned Roles in the Remote Access portal, but are not propagated to CyberArk Identity properly due to connectivity issues, you can perform a manual sync.
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From the Remote Access portal, go to Identities > Roles.
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In the upper right-hand side of the page, click the Sync button.
If a Role no longer exists in CyberArk Identity or doesn't have any assigned vendors, the Role is removed from Remote Access.
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